Personal and live-in careHome visitComing soon

Personal Care at Home

Daily help with washing, dressing and the essentials of living — delivered with dignity by trained carers backed by a clinical team.

About this service

The essentials of daily living, delivered with warmth and dignity — and with a difference no ordinary agency can offer: our carers are backed by a clinical team. They're trained to notice the early signs that something is wrong, and when they do, a nurse and a doctor are one call away.

Is this right for me?

  • A relative needs help with washing, dressing or meals
  • Someone is managing at home but needs a helping hand
  • You want carers backed by a clinical team
  • You're not sure whether you need personal care or nursing care

This is not an emergency service. If someone has chest pain, stroke signs, severe breathing difficulty, heavy bleeding or collapse, call 999 or go to A&E. We work alongside the NHS, not instead of it.

What can we help with?

  • Help with washing, dressing and toileting
  • Meal preparation and support
  • Companionship and reassurance
  • Support to stay independent at home
  • Carers backed by a clinical team
Not sure whether you need personal care or nursing care? See the comparison below, or call us and we'll help you choose.

What happens during your visit?

Get in touch

Tell us what help is needed — we'll talk it through without any pressure.

Home assessment

We assess needs at home and agree a care plan.

Regular visits

Trusted carers provide help with daily living, at the times you need.

Clinical backup

Because carers are backed by our clinical team, anything concerning is escalated to a nurse or GP.

What's included

  • Help with washing, bathing, dressing and continence care
  • Meal and medication prompts
  • A safety and welfare check at every visit
  • Carers trained to spot early signs of illness — with clinical escalation one call away
  • Every visit recorded in a care record your whole team can see

Who delivers your care

WhoWhat they do for you
Care WorkerDelivers personal care and watches for anything unusual
Clinical Hub (Nurse/GP)Responds when a carer raises a concern
Care CoordinatorSchedules visits and works with your family

After your visit

Care is reviewed and adjusted as needs change. Because personal care is backed by our clinical team, any health concerns are escalated rather than missed.

Where we provide this service

Do we cover your area?

We provide this service across Lurgan, Craigavon and surrounding areas. Some surrounding locations may be available depending on the service, travel requirements and clinician availability.

Not sure if we cover your area? Call 028 9621 1981 with your postcode and our team will check — or see Areas we cover.

Booking for someone else?

Yes — a family member, carer or authorised representative can contact us to arrange this for a patient, provided the patient consents. Many of our bookings are made by a son or daughter for a parent.

Frequently asked questions

What's the difference between personal care and nursing care?

Personal care covers washing, dressing, toileting, meals and companionship. Nursing care covers clinical tasks — observations, injections, medication administration, wound care and clinical monitoring. Many people need personal care with occasional nursing input, and because our carers are backed by a clinical team, we can arrange both.

How much does personal care cost?

It depends on the visits and frequency you need — call us and we'll give you a clear quote.

Can we start with a small amount of help?

Yes — we can start with occasional visits and increase support as needs change.

Are your carers supervised clinically?

Yes — carers are backed by our clinical team, so health concerns are escalated to a nurse or GP.

Can family arrange this?

Yes, with the person's consent.

Get in touch

Request a call back

Tell us who the care is for. We will call you back and talk through a visit, nursing, or the next step — no need to have everything figured out first.

Request a call back

Health information is used only to arrange care. See our privacy notice. We aim to call back within the hour during clinic hours.

This is not an emergency service. If this is an emergency, call 999 or go to A&E.

Who is making this request?

Required.

Ready to arrange care at home?

Call us or send an enquiry. A member of the team will talk through what is available now.

Request a call backCall now028 9621 1981