Sometimes what's needed isn't nursing — it's a hot meal, a tidy house, a lift to an appointment, and someone to talk to. Our home help visits keep the household running and the person connected, and give family carers the break they badly need.
Is this right for me?
A relative is lonely or isolated at home
Someone needs help staying independent, not just housework
You want regular friendly visits for peace of mind
You need occasional practical help around the home
This is not an emergency service. If someone has chest pain, stroke signs, severe breathing difficulty, heavy bleeding or collapse, call 999 or go to A&E. We work alongside the NHS, not instead of it.
What can we help with?
Companionship and conversation
Help staying connected and safe at home
Light practical help around the home
Support to remain independent
This is not just housekeeping — the purpose is to help someone stay independent, connected and safe at home.
What happens during your visit?
Tell us what's needed
We talk through what would help — company, practical support, or both.
Match and plan
We agree visit times, frequency and what each visit will cover.
Regular visits
A familiar face provides company and practical help, at times that suit.
Stay connected
We keep family informed and adjust visits as needs change.
What's included
Meal preparation and shopping
Light housekeeping and laundry
Genuine companionship and conversation
Escorted outings and appointment accompaniment
Help moving safely around the home
Who delivers your care
Who
What they do for you
Care Worker
Provides the practical help and the company
Care Coordinator
Matches carers, schedules visits, liaises with family
After your visit
Visits are reviewed and adjusted as needs change, and family are kept in the loop. If we notice a health or wellbeing concern, we can escalate to our clinical team.
We provide this service across Lurgan, Craigavon and surrounding areas. Some surrounding locations may be available depending on the service, travel requirements and clinician availability.
Not sure if we cover your area? Call 028 9621 1981 with your postcode and our team will check — or see Areas we cover.
Booking for someone else?
Yes — a family member, carer or authorised representative can contact us to arrange this for a patient, provided the patient consents. Many of our bookings are made by a son or daughter for a parent.
Frequently asked questions
Is this just housekeeping?
No — the purpose is to help someone remain independent, connected and safe at home. Light practical help is part of it, but so is genuine companionship.
How long is a visit, and is there a minimum?
Visit length and any minimum booking depend on your needs — call us and we'll explain the options.
Are evenings and weekends available?
We can often arrange evening and weekend visits — ask us what's possible in your area.
Can family arrange the visits?
Yes, with the person's consent.
How much does it cost?
It depends on visit length and frequency; we'll give you a clear quote.
