Coming home from hospital should be the good part — but the first week home is when things most often go wrong. Our seven-day package owns that week: a senior clinician at your door within 24 hours, your medicines checked against the discharge letter, nurses through the week, a carer every day, and a proper handover to your GP when you're established.
Is this right for me?
You or a relative is being discharged and worried about coping
The first days at home feel daunting after a hospital stay
Medicines have changed and need sorting out safely
You want clinical eyes on recovery before your GP takes over
Important — this is not an emergency service
This is not an emergency service. If the patient has severe difficulty breathing, severe chest pain, is unconscious, has signs of a stroke (face drooping, arm weakness, slurred speech), severe bleeding or is seriously unwell, call 999 immediately.
What can we help with?
Senior clinician review within 24 hours of discharge
Medication reconciliation after hospital
Nursing and daily care support
Escalation if recovery stalls
Structured handover to your GP
The first few days at home can be the hardest. We provide clinical review, nursing and practical support while you regain confidence.
What happens during your visit?
Within 24 hours
A senior clinician reviews you at home within a day of discharge.
Days 1–7 — support
Nursing and daily care support while you find your feet, with medicines reconciled and sorted.
Throughout — escalation
If recovery stalls or you worsen, we escalate promptly.
Day 7 — GP handover
A structured handover to your own GP so nothing is lost as we step back.
What's included
Senior clinician assessment within 24 hours of arriving home
Your medicines reconciled against the hospital discharge letter
Three nursing visits across the week
A daily 30-minute care visit for practical support
Escalation cover throughout the week
A written handover summary to your GP at day seven
Who delivers your care
Who
What they do for you
Advanced Nurse Practitioner
Assesses within 24 hours and builds the week's plan
Registered Nurse
Three review visits through the week
Care Worker
Daily practical support visits
Care Coordinator
Liaises with the hospital and schedules everything
After your visit
By the end of the first week you're handed over to your GP with a clear summary of what happened, what changed and what to watch for. With consent, your NHS GP receives the full picture.
We provide this service across Lurgan, Craigavon and surrounding areas. Some surrounding locations may be available depending on the service, travel requirements and clinician availability.
Not sure if we cover your area? Call 028 9621 1981 with your postcode and our team will check — or see Areas we cover.
Booking for someone else?
Yes — a family member, carer or authorised representative can contact us to arrange this for a patient, provided the patient consents. Many of our bookings are made by a son or daughter for a parent.
Frequently asked questions
What's included in the first week?
A senior clinician review within 24 hours, medication reconciliation, nursing and daily care support, escalation if needed, and a structured GP handover on day 7.
How quickly do you start?
We aim to review within 24 hours of discharge, subject to availability and location.
Can you sort out changed medicines?
Yes — medication reconciliation after a hospital stay is a core part of the service, reducing the risk of errors.
What if recovery isn't going well?
We escalate promptly — to our GP or, if needed, back to hospital.
Can I arrange this for a parent being discharged?
Yes, with the patient's consent — many families arrange this before a parent comes home.
What happens after 7 days?
We hand over to your GP, and can continue with nursing, personal care or ongoing support if you'd like.
