Not everything needs a visit. Our online GP consultations give you 15 minutes of a doctor's undivided attention by video or telephone — ideal for follow-ups, discussing results, medication queries and deciding whether a home visit or tests are needed. We'll even help older patients get set up with the technology.
Is this right for me?
You want quick medical advice without leaving home
You need a follow-up or to discuss test results
You have a medication query or need a repeat private prescription
You're not sure whether you need a home visit
You're helping an elderly parent who finds travel difficult
This is not an emergency service. If someone has chest pain, stroke signs, severe breathing difficulty, heavy bleeding or collapse, call 999 or go to A&E. We work alongside the NHS, not instead of it.
What can we help with?
Medication reviews and queries
Discussing test or scan results
Follow-up after a home visit
Minor illnesses and general advice
Sick notes where appropriate
Deciding whether a home visit or tests are needed
If the GP feels you need to be physically examined, we can discuss whether a home visit is more appropriate — so you're never left without a clear next step.
What happens during your visit?
Book your slot
Call us and we'll book a video or telephone appointment. We'll help older patients get set up with the technology.
Speak to a GP
A 15-minute consultation — advice, reassurance and a plan, with the doctor's full attention.
Prescription if needed
A private prescription can be sent to your chosen pharmacy where appropriate.
Clear next step
If you need an examination, tests or a home visit, we arrange it — and document everything in your record.
What's included
A 15-minute video or telephone consultation with a GP
Advice, reassurance and treatment where appropriate
Private prescriptions sent to your chosen pharmacy
A decision on whether a home visit or home diagnostics are needed
Everything documented in your shared care record
Who delivers your care
Who
What they do for you
GP
Consults, advises, prescribes and documents the outcome
Care Coordinator
Books the slot and helps with video set-up if needed
How much does it cost?
Online GP Consultation£55
An online GP consultation is £55 for a 15-minute video or telephone appointment. Private prescriptions can be sent to your pharmacy; medication and pharmacy charges are separate. If the GP decides you need to be examined in person, we'll discuss whether a home visit is more appropriate.
Delivered by: GP (video or phone)
Visits included: 1 × GP video/phone consultation
Typical duration: 15 min
After your visit
Everything discussed is documented in your shared care record. If a prescription, referral, home visit or home test is needed, we arrange it and — with your consent — send a summary to your NHS GP.
Need more than this visit?
An online consultation is often the first step. If you need more, we can arrange:
We provide this service across Lurgan, Craigavon and surrounding areas. Some surrounding locations may be available depending on the service, travel requirements and clinician availability.
Not sure if we cover your area? Call 028 9621 1981 with your postcode and our team will check — or see Areas we cover.
Booking for someone else?
Yes — a family member, carer or authorised representative can contact us to arrange this for a patient, provided the patient consents. Many of our bookings are made by a son or daughter for a parent.
Frequently asked questions
How much does it cost?
£55 for a 15-minute video or telephone consultation. Private prescriptions can be sent to your pharmacy; medication costs are separate.
How quickly can I get an appointment?
Often the same or next day, subject to GP availability. Call us and we'll tell you what's possible.
Is it NHS or private?
This is a private service, booked directly with us — no NHS referral needed.
Can I get a prescription?
Yes, a private prescription can be issued where clinically appropriate and sent to your chosen pharmacy.
Can I get a sick note?
Yes, where clinically appropriate the GP can issue a private sick note.
Can the GP refer me or order blood tests?
Yes — the GP can arrange referrals and home blood tests where clinically indicated.
What if the GP thinks I need examining?
If a physical examination is needed, we'll discuss arranging a GP home visit instead.
Can I choose telephone instead of video?
Yes — video or telephone, whichever suits you.
What if the video doesn't work?
We'll switch to telephone so your consultation still goes ahead. We also help set up the technology beforehand.
Can someone book for an elderly parent?
Yes, with the patient's consent — and we can help them join the call.
